Shipping policy

Shipping & Delivery Policy — Funtastees

At Funtastees, every item is printed and crafted on demand specifically for you once your order is confirmed. Unlike ready-made apparel sitting on warehouse shelves, our Print-on-Demand (POD) workflow ensures fresh, high-quality printing tailored to your selection.

Please read below for detailed insights into our production, shipping, and delivery timelines across India.

1. Order Processing & Production Time

Production Lead Time: Once your order is verified, it enters production. Standard Direct-to-Garment (DTG) printing, curing, quality inspection, and packaging typically take 2 to 4 business days.
Business Days: Production and fulfillment operate Monday through Friday (excluding public holidays and national festival closures).
Order Edits / Address Corrections: Because orders enter print queues rapidly, any changes to sizing, design, or delivery address must be communicated to funtasteesindia@gmail.com within 2 hours of placing your order.

2. Shipping & Delivery Timelines

Once your order leaves our manufacturing facility, it is handed over to our verified logistics partners (including Delhivery, Blue Dart, Xpressbees, DTDC, and India Post).

Destination Zone	Estimated Transit Time (After Dispatch)
Metro Cities (Tier 1)	2 – 4 Business Days
Rest of India (Tier 2 & Tier 3)	4 – 7 Business Days
Remote Locations / North East / J&K	6 – 10 Business Days (or via India Post: 5–15 days)

Note: Transit timelines are estimates provided by courier networks. Deliveries may experience minor delays during regional holidays, extreme weather conditions, or festive peak seasons.

3. Tracking Your Order

As soon as your order is printed, packed, and assigned a shipping airway bill (AWB), you will receive a tracking link via email and SMS.
Tracking statuses usually update within 12–24 hours after the courier picks up the package from our fulfillment hub.

4. Remote Pincodes & India Post Coverage

For remote or unserviceable PIN codes where standard private express couriers do not have direct reach, shipments are dispatched via India Post Speed Post / Registered Post.
Delivery to remote pin codes via India Post can take between 5 to 15 business days.

5. Delivery Attempts & Failed Deliveries (NDR / RTO)

Our courier partners will make up to 3 delivery attempts to hand over your parcel.

Delivery Alerts: If an attempt fails due to customer unavailability, incorrect contact details, or an incomplete address, you will receive a non-delivery notice (NDR) via SMS/call to reschedule.
Return to Origin (RTO): If all 3 delivery attempts fail or the package is rejected, it will be marked as RTO and returned to our fulfillment warehouse.
Re-Shipping Fee: If a package returns due to customer unavailability, wrong address, or unanswered courier calls, re-shipping charges will apply to dispatch the order back to you.
Holding Period: RTO parcels are safely retained in the warehouse for up to 100 days before being discarded.

6. Damaged or Tampered Parcels on Arrival

If you notice that the courier bag or seal is severely damaged, torn, or taped over at the time of delivery, please:

Refuse delivery if the package is visibly opened or damaged.
If accepted, record a continuous, uncut unboxing video clearly showing the shipping label and contents as you open it.
Notify us immediately at funtasteesindia@gmail.com within 48 hours with your order number and video evidence.